Shipping Policy:

All orders placed before 2:00 pm EST will be processed within 1-3 business days. Please note that we do not process orders on weekends or holidays.

In the event of a high volume of orders, there may be a slight delay in shipments. If your order faces a significant delay, we will promptly notify you via email.

Delivery Time:

Our products are custom-made upon order placement, which means it may take 1–3 days for us to fulfill your order before shipping it out. This approach helps us reduce overproduction and is a more sustainable choice.

Average shipping times are 5-10 business days via USPS flat rate. However, the actual delivery time may vary depending on your location. If your order hasn’t arrived in the estimated delivery times, please contact our support team at support@golfingenthusiasts.com

Shipping charges for your order will be calculated and displayed at the checkout.

(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).

Shipping Destinations and Methods:

  • United States:

    • Shipment Method: USPS
    • Order Handling Time: 1-3 business days
    • Estimated Delivery Time: 5-10 business days
    • Shipment Cost: $3.99
  • Canada:

    • Shipment Method: AirCanada Rivo UniUni
    • Order Handling Time: 1-3 business days
    • Estimated Delivery Time: 5-10 business days
    • Shipment Cost: $6.99

Please note that delivery delays can occasionally occur.

Shipping Cost: The cost of shipping will be clearly displayed on the checkout page and will include all applicable taxes and fees. We will provide customers with the option to choose from different shipping methods, including standard, expedited, and express shipping, and the cost for each method will be clearly stated.

Shipping Origin:

We collaborate with on-demand order fulfillment partners who have facilities worldwide to ensure efficient order processing and shipping.

Customs and Taxes:

For international orders, customs and tax fees may apply. These fees are determined by your local customs office and are beyond our control. We recommend checking with your local customs office to understand their policies regarding duties and taxes on your purchases.

Order Tracking:

You will receive a tracking link via email as soon as your order is shipped. If you have any questions about tracking or your shipment, please contact us at support@golfingenthusiasts.com.

I’ve entered the wrong shipping address, can I change it?

If this happens to you, email us as soon as possible, and we MIGHT be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it.

Can I cancel my order after it has been placed?

Unfortunately, we are unable to cancel your order once it has been processed and/or shipped. If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 15% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.

Invalid Reasons:

  1. Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at Golfing Enthusiasts. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
  2. Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.

Wrong/Damaged Products:

If you receive a wrong or damaged product, please email us at support@golfingenthusiasts.com within one week of receiving your order. Include photos of the damaged product, your order number, and any relevant details. We will work to resolve the issue promptly.

Please retain all packaging materials and damaged items for any potential claims.

Customs, Duties, and Taxes:

Please note that Golfing Enthusiasts is not responsible for any customs or taxes applied to your order during or after shipping. All such fees, including tariffs and taxes, are the responsibility of the customer.

Returns and Refunds: Our returns and refunds policy will be in compliance with all applicable laws and regulations. We will provide customers with clear instructions on how to return a product and the conditions under which a refund will be issued. We will process returns and refunds as quickly as possible and will always strive to provide a positive experience for our customers.

Refund Policy:

We are committed to providing high-quality products and customer satisfaction. If you are not satisfied with your order for any reason, we offer a full refund.

To initiate a return, please request a Return Authorization Number by emailing support@golfingenthusiasts.com with a detailed reason for the return and pictures or a video of the product that supports your request. Upon approval, you will receive the RA# and the address of the nearest warehouse for return shipment.

To ensure your refund, please use trackable mail service, as we cannot be held responsible for lost or missing packages. Upon receipt of your return package, we will examine the products and a full refund will be issued to your original payment method. You will receive a refund receipt via email.

For additional information and detailed return procedures, please refer to our Refund Policy.